Privacy Policy

Privacy Policy | CREYZEE.COM
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Privacy Policy

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Document Ref // 00-PRIVACY

Legal Integrity & Data Trust

At CREYZEE.COM, your privacy is our commitment. We balance premium service with robust protection under the Indian legal framework.

01 // PREAMBLE

Introduction & Scope

This Privacy Policy governs the collection, use, and storage of information by CREYZEE.COM ("the Company"). We are committed to protecting your privacy in compliance with the Information Technology Act, 2000, IT Rules (2011), and the Digital Personal Data Protection Act (DPDP), 2023.

By accessing our website and services, you consent to the data practices described in this policy. This policy applies to all visitors, users, and customers of the CREYZEE platform.

02 // CLASSIFICATION

Information Collected

To provide our premium curation and delivery services, we collect data across several functional categories to ensure precision in manufacturing and logistics.

  • /01 Identity Data: Full name, date of birth, and gender.
  • /02 Contact Data: Shipping address, billing address, email ID.
  • /03 Sensitive Data: Required for handcrafted customizations.
  • /04 Technical Data: IP addresses and device identifiers.
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03 // INTELLECTUAL PROPERTY

User Content & IP Rights

CREYZEE offers customization services for products such as magnets, badges, and gifting sets. By uploading any logo, design, or photograph, you represent and warrant that you own the Intellectual Property (IP) rights.

Indemnity Clause

The Company shall not be liable for any third-party IP infringement claims arising from content provided by the user. Users agree to indemnify CREYZEE against all costs and damages.

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Security Module 04A

Payment Protocols

All transactions are processed via secure third-party payment gateways (Razorpay/CC Avenue). CREYZEE does not store sensitive card data on our local servers. Our integration ensures PCI-DSS compliance at every stage of the checkout lifecycle.

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Security Module 04B

Data Safeguards

We implement industrial-standard security practices, including AES encryption for stored data and SSL/TLS for all transmission. While we strive for perfection, we exclude absolute guarantees against advanced technical failures.

05 // ANALYTICS

Cookies & Tracking

We utilize Google Analytics and Meta Pixel to refine our production and shop experience. This data remains non-personal and serves optimization purposes. You can manage your preferences through your browser settings.

Remarketing Performance Analytics
06 // DISCLOSURE

Limitation of Liability

L-01

Minor color variations between digital previews and physical printed products are expected due to screen calibration differences.

L-02

Delays in logistics caused by third-party courier partners or regional restrictions beyond Company control.

L-03

Losses resulting from service interruptions, technical platform errors, or planned maintenance windows.

Governing Law: This policy is governed by the laws of India.
Primary Jurisdiction: Bengaluru / New Delhi Courts.
07 // COMPLIANCE

Grievance Officer

In accordance with the Information Technology Act, please direct concerns to our Compliance Department:

Official Designation

Compliance Head / DPO

Email legal@creyzee.com

Mailing Address

CREYZEE.COM HQ
Bangalore, India

Response Time 24-48 Hours
CREYZEE

© 2024 CREYZEE.COM / ALL RIGHTS RESERVED
SYSTEM UPDATE: OCTOBER 2023 // RELEASE 2.1

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